1Password New User Training
Canvas
LimeSurvey
Zoom
NeonCRM/NeonPay and Authorize.net
NeonOne Academy is a one-stop solution for all Neon-related training. This powerful tool includes instructional resources in different formats: Lecture based, Hands-On, Quick Reference, and Text.
NeonPay Reconciliation
Processing Transactions Using Authorize.net
Authorize.net Reporting - Part 1
Authorize.net Reporting - Part 2
Clowder
- Clowder Overivew
- Client Mobile App Task Force Charge
- Content Calendar Worksheet
- Internal Launch Agenda
- Influencers Can Help Drive App Engagement
- Clowder Non-Event Launch Playbook – a step-by-step guide that provides language and posts to promote your app
- Clowder Event Launch Playbook – a step-by-step guide that provides language and posts to promote your app as an event/conference app
Higher Logic
- Quick Higher Logic YouTube Video (2 minutes)
- In Depth Higher Logic YouTube Video (37 minutes)
- Higher Logic Configuration Training – for admins
- Making changes to your site – for admins
- Video Demo
- Higher Logic Automation Rules Webinar
- HUG community has numerous resources and discussion forums you can browse. (Sign up for an account of your own w/ your Degnon email address and it will be approved)
- Higher Logic Gamification
Office 365
WordPress/Website
Team members should NOT download WordPress plugins to client sites. If a plugin is requested, please create an IT job that includes the plugin's name and requested functionality.
Mailchimp
This is a great tutorial on YouTube of how to work with templates. You would use this to set up the look of your newsletter or other mailings. This is about 23 minutes long and worth a watch if you want to know how to get started building engaging templates.
Software Usage Guidelines
| Use/Do this! | Don't use that! |
|---|---|
| SharePoint | DropBox, Google Drive |
| Microsoft Forms | Surveymonkey |
| Limesurvey | Surveymonkey |
| Microsoft Forms | Google forms |
| Zoom Dial/Phone Info | Telespan |
| NeonCRM | Access |
| Teams for internal communications | |
| Email IT/create IT job to request records | Access |
| SharePoint for any and all client files | Desktop |
| OneDrive for personal files, i.e., time calendars, klok reports, etc. | Z Drive |