Stakeholder Definitions

The skill levels identified above are used in the Task Inventory section to show which tasks fall into scope of work for team members and that team members have at least a basic understanding on how to perform those tasks. The Task Inventory provides resources and points of contact should a team member need assistance or training.

Topic Authorities

• (APA only) Choose specific billing code, if code is not present email Meg for its addition
• Provide a title that clearly identifies the request ("Error when submitting a login request" vs "Problem with website")
• Provide all relevant details in ticket description. Examples include: URL where update/error can be found, project timeline, specific user(s) reporting an issue, steps already taken to resolve a problem
• Attach files with specific formatting needs or necessary supporting documentation
• Update email list with relevant parties - IT does not need to be included in email list